Shipping Policy

Last updated: February 2026

Shipping Destinations

We currently ship to all 50 states within the United States. We do not ship internationally at this time.

Shipping Methods & Times

Processing Time

Orders are processed within 1-2 business days after payment confirmation. Orders placed on weekends or holidays will be processed the next business day.

Order Tracking

Once your order ships, you will receive an email with tracking information. You can use this tracking number to monitor your package's journey to your door.

Shipping Carriers

We partner with reliable shipping carriers including USPS, UPS, and FedEx to ensure your package arrives safely.

Delivery Issues

If your package shows as delivered but you haven't received it:

• Check with neighbors or household members
• Look around your property (porch, garage, side door)
• Wait 24 hours as packages sometimes show delivered early
• Contact us if you still can't locate your package

Shipping Delays

While we strive to meet estimated delivery times, delays may occur due to:

• High order volumes during sales or holidays
• Weather conditions
• Carrier delays
• Incorrect address information

Address Accuracy

Please ensure your shipping address is complete and accurate. We are not responsible for packages delivered to incorrect addresses due to customer error.

Contact Us

Have questions about shipping? Contact us at:

Email: support@thepurrstore.com